Automation that finds the work, wins it, and runs the admin.
We design and build automations and business systems from the ground up: bots that hunt down tenders and leads, sales bots that quote and take orders, and back-office software that ties it all together. AI integration is used only for reasoning, and everything can run on your own systems.
Automation for every stage of your business.
Not off-the-shelf chatbots. Each system is designed and coded around how your business actually works, with AI integration used only for reasoning.
01 · FIND WORK
Lead & tender intelligence
Bots that scan tender portals, procurement sites and the wider web every day, filter out the noise and competitors, use AI to score what’s left, and send you a report with the documents attached.
02 · WIN WORK
Sales bots
AI-powered chat on WhatsApp, Telegram and Slack that answers product questions, quotes the correct price tier, takes orders and tracks deliveries, logs every lead in your CRM (such as Zoho CRM), and hands over to your staff when needed.
03 · RUN THE BUSINESS
Custom business systems
Point of sale, stock, quotes, invoices, payments, affiliates and accounting in one system you own, or Zoho One and Zoho CRM set up and automated end to end.
Document & data processing
Receipts, invoices, PDFs and voice notes read, transcribed and turned into structured data you can ask questions of in plain language.
Marketing intelligence
Ad account audits, KPI tracking, anomaly alerts and AI recommendations, so wasted spend gets spotted before the month ends.
Integrations & legacy fixes
Old software made to work with modern email and cloud tools, Zoho CRM and your other systems connected so data flows on its own, and monitoring that alerts you before things break.
Real systems, running for real businesses.
Tender bot for equipment hire
Searches South African, Namibian and Botswana tender portals for mines, municipalities and utilities that need equipment, ignores competitor suppliers, and delivers a dashboard and PDF report.
RFP finder bot
Finds school district RFPs across several bid platforms, reads the PDFs, extracts the contact and due date, and sends a daily report of new opportunities.
ERP, POS & sales bot
One self-hosted system for stock, quotes, orders, invoices, affiliates and deliveries, with an AI sales bot that quotes tiered prices and places orders for customers.
Lead intelligence platform
Finds businesses actively looking for branding, signage and event services, monitors tenders and RFQs, scores each lead and produces ready-to-use reports.
Google Ads intelligence platform
Imports campaign data daily, tracks KPIs, flags anomalies, and runs a 32-check account health audit with a 0–100 score and PDF report.
Automated booking pipeline
Zoho CRM, Zoho Books and Zoho Forms connected so enquiries become quotes, invoices and confirmed bookings with almost no manual admin.
Your data stays in your business.
Our systems can run on your own computer or server, including any AI models, so customer records, invoices and pricing never go to an outside service.
From first call to running system.
Discovery call
We talk through your business, where the time goes, and where opportunities are being missed.
Design the system
We map the workflow and agree what the system will do, and what it won’t.
Build & test
We build it, test it on your real data, and train your team to use it.
Run & improve
We keep it running and keep improving it as your business grows.
What our clients say.
IT Perfect has been Talisman’s trusted IT support partner for over 20 years, and they’ve been absolutely outstanding.
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Their quick response times, clear communication, and deep technical expertise have made a significant difference in keeping our systems running smoothly. Whether it’s troubleshooting issues or implementing new solutions, they consistently deliver reliable and professional service. We truly appreciate their dedication and would highly recommend them to anyone in need of expert IT advice or support. Thank you for the excellent services rendered.
I recently had the pleasure of working with Luke Fuller-Petersen for our IT support needs, and I am very impressed with the level of professionalism, expertise, and commitment he brought to the table.
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Luke responded quickly, identified our requirements, and implemented a robust solution that worked seamlessly for our team.
A key part of this was the deployment of the Zoho Workplace platform, which has truly transformed how we collaborate. Luke took the time to understand our daily workflow and configured Zoho to suit our specific needs, setting up secure email accounts, online meetings, video conferencing, and a central location for sharing and storing documents. He walked us through the process step by step, ensuring every team member was comfortable with the new tools and providing valuable training to make the transition smooth and stress-free.
Thanks to Luke’s expertise and hands-on approach, we now have a reliable and streamlined system that allows us to communicate, collaborate, and work more efficiently than ever before. I highly recommend Luke for any IT support or implementation services, his knowledge, reliability, and friendly approach make him an invaluable resource for any team.
IT Perfect has been providing My Africa Properties with innovative IT since 2018. Luke assisted us with transferring our systems and emails to the cloud, effectively ensuring all our employees are able to access our management systems even when they are on the road or working from home.
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This was a huge improvement of the office base server we previously utilized as the access to new technologies advanced turn around time, is more cost effective and accessible.
I have had the pleasure of working with Luke Fuller-Petersen, the owner of IT Perfect, since 2018. Luke consistently demonstrates strong technical expertise and has been a reliable resource for all our IT needs.
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No matter the issue, he approaches every challenge with determination and a genuine willingness to help. He is committed to finding effective solutions and does not stop until the problem is fully resolved.
It is our hope that we will continue working with Luke and IT Perfect for many years to come.
Nearly three decades of IT behind every build.
Zoho One & Workplace
Zoho One and Zoho CRM set up for you, plus email on your domain, calendars and meetings.
Remote helpdesk support
Fast remote help for everyday computer and software problems.
Domain hosting
Domain registration, DNS and hosting, set up and managed for you.
Website development
Fast business websites connected to your enquiry forms and CRM.
What would you automate first?
Book a free discovery call. We’ll look at where your team’s time goes and where new business is slipping past, and tell you honestly what’s worth building.